Safety at The Pavilion
The Pavilion strives to create an environment in which our guests are safe, informed and can always enjoy the show.
Across the board, our top priority is the safety of our guests and staff. We have continued to build on our relationships with community partners, leaders and health organizations to help ensure that your next concert and event experience is as safe as possible.
As of May 4, 2022, no shows have a health policy (testing, masks, etc.) in place. Check back often for updates to your show's event page as guidelines are subject to change and will vary from show to show. If no policies are listed on the event page, then no policies are currently in place.We ask that you not attend if any of the following is true for you or anyone in your group:
- Within 14 days before attending the event you have tested positive, or been exposed to someone who has tested positive for, COVID-19;
- Within 48 hours prior to attending the event, you have experienced symptoms of COVID-19 (e.g., a fever of 100.4F or higher, cough, shortness of breath or difficulty breathing, chills, repeated shaking muscle pain/achiness, headache, sore throat, loss of taste or smell, nasal congestion, runny nose, vomiting, diarrhea, fatigue or any other symptoms associated with COVID-19 identified by the Centers for Disease Control and Prevention)
- Within 14 days prior to attending the event, you have travelled to any international territory identified by federal or applicable state or local governments as being subject to travel or quarantine advisories due to COVID-19.
All Pavilion events are rain or shine.
The Pavilion will always monitor weather conditions to help keep you safe, but we expect shows to proceed as scheduled except in cases of extreme weather. Note that weather in Texas can change quickly. Please stay aware - we encourage guests to come prepared for potential weather changes.
When severe weather conditions occur within The Pavilion's safety boundary, we may choose to delay a show, adjust start times or opening acts, or on rare occasion, cancel or postpone the event. It is possible that a delay of an hour or more takes place before a cancellation decision is made. Safety is our primary goal, but if we can safely proceed with the event, we will always strive for it to continue. We will communicate updates during delays on this page, from The Pavilion's stage, on screens around The Pavilion, via social media and through our staff.
Please stay alert and remember, if you see something suspicious, tell one of our green or red-shirted staff members, or a member of our uniformed law-enforcement.
We have a professional medical team on-site to help you with medical emergencies or issues as they arise. If you or someone around you needs assistance, look for green or red-shirted staff members, or a member of our uniformed law-enforcement who can help connect you with our medical team. Our medical team is here to help!
- Look out for those around you. If you see someone that looks like they need help, check in with them or talk with a green or red-shirted staff member, or a member of our uniformed law-enforcement. Please bring unacceptable behavior (harassment, unruliness, disrespectfulness) to the attention of our staff.
- Be respectful of those around you. Concerts are loud, high-energy spaces full of people. Our goal is to help everyone enjoy the show - we'd love it if you made it your goal too!
- Stay hydrated. Use the free, filtered water distribution stations around The Pavilion to stay hydrated - Texas summers can really take it out of you!
- For additional information or questions, email email@example.com.