All Pavilion events are rain or shine. All Box Office purchases are now cashless.
- Mobile entry with Safetix rolling barcode.
- Will call pick-up
- Hard tickets (old school tickets)
Unaccepted Ticket Examples
- Static QR Codes
- Screenshots of tickets
- Print-at-home tickets or other PDF's (printed or digital)
Please have your digital tickets pulled up in your Ticketmaster or Live Nation app when you arrive at the gates.
Official Ticketing Source
Ticketmaster is the official ticketing source for The Pavilion. The Pavilion does not endorse or recommend any other ticketing source for events held at The Pavilion. Please use caution when purchasing tickets from any website other than ticketmaster.com for events held at The Pavilion. Guests who purchase invalid tickets from a re-sale site must contact that vendor for resolution. If you have already purchased tickets from a re-seller the safest way to ensure that your tickets are good is to insist that the re-seller transfers the tickets to your Ticketmaster / Live Nation account (there is no cost for the re-seller to do this).
Transfer Tickets to Each Member of Your Party
Once you have entered our gates, it's a good idea to transfer a ticket to each member of your group before entering the seating area. Transferring your tickets will allow everyone to re-enter the seating area even if your group splits up. It's the same idea as making sure everyone has a ticket stub before they go to the restroom or concessions.
Get started by opening the Ticketmaster or Live Nation app and tapping the "Transfer" button. Please note that each ticket recipient will also need a Ticketmaster or Live Nation account.
For most contemporary events, children age five and under are admitted free to the lawn without a ticket when accompanied by a ticketed adult. Children age two and under can sit free in the reserved section if seated in an adult's lap. Some exceptions apply to specific children's performances. For the Children’s Festival, children age two and under can enter without a ticket.
Most contemporary concerts do NOT offer group tickets. To check on a specific concert and group ticket availability, contact Live Nation at 800-745-3000 and ask for the group sales department. Please note that the ticket price for these concerts generally is NOT discounted for groups.
The Pavilion Box Office handles group sales for Performing Arts events only. For selected Performing Arts events, a special discount ticketing program is offered to groups of 20 or more. Group tickets must be paid for in advance and may include additional handling charges. No refunds or exchanges are allowed after purchase.
For Guests with Hearing Impairments
A Telecommunications Device for the Deaf (TDD) has been installed by Ticketmaster. For information, and to purchase tickets to Pavilion events, the TDD number to call is 800-755-6244. If you need to arrange a sign language interpreter for an event, you can email the Box Office at firstname.lastname@example.org.
For more information on Accessibility, head here.