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In
the interest of public safety,
guests are always subject
to a search upon entering
the facility. Guests who refuse
to be searched may be denied
entrance and refunded their
ticket purchase price (excluding
service charge fees). The
Pavilion's search policy is
generally dictated by the
type of event and the probability
of guests carrying prohibited
items into The Pavilion. Once
again, all guests are subject
to a search.
The
Pavilion management and staff
will not tolerate the following
actions from any guest:
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Reselling
tickets at any time on
the grounds of The Cynthia
Woods Mitchell Pavilion.
The Pavilion is on private
property and reserves
the right not to allow
the resale of concert
tickets at any time on
our property. We also
prohibit the resale of
tickets because some of
those tickets are counterfeit
tickets and you will be
refused entry if a counterfeit
ticket is detected. You
assume all risk when purchasing
tickets through non-authorized
ticket centers.
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No
re-entry to The Cynthia
Woods Mitchell Pavilion.
This policy has been instituted
to prevent the consumption
of alcoholic beverages,
and illegal substances,
as well as tailgating
in the parking lots. Some
exceptions will be made,
but you must have approval
from the appropriate gate
supervisor.
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Tailgating
is not allowed in the
parking lots surrounding
The Pavilion. The lots
are privately owned and
the owners have made the
decision to not allow
tailgating. Soliciting
or vending of any kind
is not permitted on the
grounds of The Cynthia
Woods Mitchell Pavilion.
This means we do not allow
the distribution of fliers,
selling of goods, etc.,
on our grounds unless
authorized by The Cynthia
Woods Mitchell Pavilion
management.
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Smoking
is not allowed in the
reserved seating areas
(covered or uncovered).
You may, however, smoke
on The Pavilion lawn or
in the concession plazas.
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Guests
who show signs of illegal
substance abuse or intoxication
may be refused entry.
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Standing
or dancing in the aisles
or on the stairways is
not permitted. Fire regulations
prohibit people from congregating
in areas other than those
designated for seating
(Places of Assembly in
the State of Texas, Article
25, Section 25.107).
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Standing
on the seats is not allowed
because it causes sight
problems for guests behind
you. The chairs also are
not designed for standing
on.
Understanding
the Policies: It is our
intention for Pavilion guests
to have an enjoyable experience
while attending an event at
The Cynthia Woods Mitchell
Pavilion. It is also extremely
important for our guests to
understand that our policies
exist for their safety and
for the safety of other guests.
This page explains items that
are not permitted into the
facility, as well as those
that are permitted on a show-by-show
basis.
The
following items are not permitted:
Animals
can be unpredictable and may
cause harm to other guests
or staff. For this reason,
we ask that you do not bring
animals (of any nature) to
The Pavilion. The only exceptions
are "working” animals,
such as seeing-eye dogs.
Aerosol
cans
are not permitted for fire
safety reasons. The contents
of these cans are under pressure
and contain flammable substances.
You may bring these items
in the pump spray form.
Audio
and video equipment
is not permitted due to copyright
laws imposed by individual
artists.
Food
and beverages
are not permitted for several
reasons. Due to TABC laws,
we must prohibit guests from
bringing alcoholic beverages
into The Pavilion. Containers
may be used as projectiles
and could harm other guests.
Any non-plastic bottles or
bottles with lids will not
be permitted. You may bring
in items for medical purposes,
but please contact the appropriate
gate supervisor who can have
the item brought to First
Aid. The only time food is
allowed is at performing arts
events, however, beverages
still cannot be brought into
the venue.
Fireworks
are not permitted for safety
reasons. Not only can they
cause harm to the operator
and other guests, they present
a tremendous fire hazard.
Laser
pointers
are extremely distracting
to a performer and other guests.
They also can make a performer
feel uncomfortable because
some firearms use lasers as
sights.
Lawn
chairs
differ in size and shape.
A guest might bring a chair
that blocks the view of other
guests or that is not safe
for the grade of The Pavilion's
hill. Because there are so
many types of chairs, it is
simply more convenient not
to allow any chairs into the
facility. We have specially-designed
chairs that can be rented
for $5 at contemporary events.
These lawn chairs are offered
for free at all performing
arts events.
Portable
televisions and radios
are not permitted in the facility
because they are a distraction
to other guests and the artist.
Strollers
and playpens
present a safety hazard to
the children in them. The
strollers are not safe on
The Pavilion stairs and hill.
In the seating area, the strollers
block aisles and violate state
fire codes.
Weapons
are not permitted for obvious
safety reasons. This policy
includes pocketknives and
small chains. You may not
consider these items threatening,
but they can cause harm. While
it is legal, with a permit,
to carry a concealed handgun
in Texas, we do not allow
guns in our facility. We are
allowed to enforce this since
we are privately owned.
The
following items are allowed
on a show-by-show basis:
There
are certain items that some
performers will allow guests
to have during their shows.
There are also items that
pose safety threats to our
guests depending on the type
of show and the audience demographic
the show attracts. You may
call The Pavilion information
line at 281-363-3300 on the
day of the show to check which
items are permitted for that
particular show.
Blankets
have been used by guests to
throw other guests into the
air causing serious injury.
We have chosen not to permit
blankets at certain shows
that have a history of this
behavior. You may, however,
bring something the size of
a regular bath towel to sit
on.
Cameras
are not allowed at most shows
at the artist's request. However,
there are times when the artist
will allow guests to bring
small, non-professional cameras
(which are typically cameras
without detachable lenses)
to the show.
Empty
plastic water bottles
without lids are allowed.
The Pavilion has water fountains
that can be used to fill your
bottle once you are inside
the gates.
Umbrellas
can cause sight problems for
guests sitting behind you.
Also, certain umbrellas have
been used to cause injury
to other guests. The decision
on whether or not to allow
umbrellas is based on the
past history, attendance for
the show, and the forecasted
weather. You may bring a rain
poncho or purchase a poncho
at our merchandise tent.
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